Professional summary:
Administrative assistant with 6 years of experience supporting public-facing offices, records management and calendar coordination. Bilingual (Spanish and English). Seeking to bring my organizational experience to an administrative support position.
Relevant work experience:
Administrative Assistant | 03/2021 - Present
Clínica Salud Total | Bayamón, PR
Hours per week: 40 | Salary: $2,100 monthly | Supervisor: Carmen Vélez | Okay to contact: Yes
- Serve an average of 45 patients and visitors per day at the front desk, in Spanish and English.
- Manage the appointment calendar for 4 physicians using the clinic's electronic system.
- Organize and file medical records in compliance with confidentiality rules (HIPAA).
- Prepare monthly attendance and billing reports in Excel.
- Train new front-desk staff on office procedures.
Customer Service Clerk | 01/2019 - 02/2021
Farmacia San Rafael | Cataño, PR
Hours per week: 35 | Supervisor: José Marrero | Okay to contact: Yes
- Assisted customers at the counter and by phone, resolving questions about prescriptions and medical plans.
- Processed register payments handling an average of $3,000 daily.
- Maintained sales-floor inventory and coordinated orders with 2 suppliers.
Education:
Associate Degree in Office Administration, Universidad Ana G. Méndez, Bayamón, PR
2018
High School Diploma, Escuela Superior Miguel Meléndez Muñoz, Cayey, PR
2015
Skills:
- Microsoft Office (Word, Excel, Outlook)
- Records management and filing
- Customer service
- Cash register handling
- Report writing
Certifications & licenses:
- +Confidential information handling certification (HIPAA), 2022
Languages:
Spanish (native) · English (advanced)