Customer Experience Advocate

South Florida Community Care Network LLC

Private · via Adzuna Bilingual
Location
Fort Lauderdale, Broward County
Dates
Posted Nov 2
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What to know about this job

This listing reaches us truncated from its source. MyPRjobs prepared this from what the listing says and from our catalog; the full listing opens with the button above.

This kind of job

Serving customers by phone, chat or email: answering questions, solving problems, selling or interpreting. Many positions require being bilingual and some are remote.

What they ask for, in short
  • Bilingual (Spanish and English)
Documents usually requested
  • Photo ID and Social Security card or work authorization (Form I-9)
  • High school diploma
  • For remote work: stable internet and a quiet place
In our catalog

Posted 4 days ago. 302 other jobs are active in Fort Lauderdale.

About the job

Job Description Job Description Position Summary: Responsible for providing professional, responsive, and compassionate customer service to members and providers through telephone and other communication channels. This position serves as a front-line resource for questions related to health plan benefits, eligibility, claims, referrals, authorizations, and other member or provider concerns. The Customer Experience Advocate researches and resolves issues, when possible, provides accurate informa…

This is a summary. Requirements and the rest are in the original listing.

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