Supervisory Financial Administrative Specialist

The Supervisory Financial Administrative Specialist serves as a Supervisor in the Billing Department and reports to the Chief Operating Officer (COO) in the organization. The Consolidated Patient Account Center (CPAC) is a regionally consolidated business entity established to enhance revenue operations throughout the VHA network by standardization and consolidation of functions and the integration of VHA and industry best practices.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/12/2026. Time-In-Grade Requirement: Applicants who are current VA employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. A SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience and/or education as described below: GS-09 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would include: 1) Reviews health insurance policy provisions to identify and comply with individual plan requirements. 2) Establishes and maintains effective working relationships with internal and external customers. 3) Monitor and evaluate administrative activities. 4) Plans work to be accomplished by subordinates while establishing and adjusting short-term priorities and deadlines as needed. 5) Present recommended enhancements to department processes and tools in regard to productivity and workflow. Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's degree or equivalent graduate degree, or (2) two full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D if related. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and graduate level education. GS-11 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would include: 1) Provides regular and timely positive feedback and constructive criticism on productivity, quality, teamwork, and prioritization. 2) Plans and organizes work activities for staff. 3) Ensures outpatient and pharmacy encounters are manually added to Claims Tracking. 4) Monitors key reports such as Daily Billing WIP, Billed Revenue, Review Bill Me, and Claim Scrubber Usage. 5) Runs daily report to capture billed revenue and any deficiency trends/increases. 6) Documents staff Billing productivity and hours worked then elevates findings and plans for remedial action to the Billing Manager. 7) Runs report to identify re-coded inpatient cases, which may require corrective action. Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond that required for the GS-09 level. Note: Evidence of specialized experience must be supported by detailed documentation of duties performed in positions held on your resume. You must provide work experience information such as hours per week, salary and starting/ending dates of employment (month and year format) to establish you have one (1) full year of specialized experience at or comparable to the required grade level. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. ???????For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.