Correspondence Specialist

This position is located in the Executive Secretariat Staff (ESS), Office of the Director. Reports to IHS Headquarters at Rockville, MD.. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: GS-11 Specialized Experience: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level (GS-09) in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Experience reviewing, editing, and coordinating correspondence and other written materials for accuracy, completeness, proper format, and compliance with established policies and procedures; researching and gathering information to prepare responses to inquiries and correspondence; maintaining correspondence tracking and records systems and monitoring assignments to ensure established deadlines are met; and coordinating with program officials and other stakeholders to resolve correspondence issues and provide status information. Experience applying established correspondence policies, procedures, and writing standards to ensure written communications are clear, accurate, responsive, and appropriate for executive-level review or signature. OR Completed a Ph.D. or equivalent doctoral degree or 3 full years (54 semester hours) of progressively higher-level graduate education leading to such a degree, such education must demonstrate the knowledge, skills, and abilities necessary to do the work or LL.M, if related. OR Combination of education and experience that when combined fully meet the minimum qualifications for this position. The total percentage equals at least 100 percent to qualify for this GS-11 grade level. Must submit transcripts. GS-12 Specialized Experience: One year of specialized experience equivalent to at least the GS-11 grade level. Examples of specialized experience include: Experience reviewing, analyzing, editing, and coordinating executive-level correspondence and controlled documents to ensure accuracy, responsiveness, proper format, and compliance with established policies, procedures, and standards. Experience researching and evaluating information to prepare or revise responses to complex inquiries; determining appropriate routing, priority, and action for incoming correspondence; and monitoring correspondence through completion to meet established deadlines. Experience providing technical guidance on correspondence requirements, maintaining and analyzing correspondence tracking data and reports, and coordinating with program officials and other stakeholders to resolve issues involving correspondence. This position has promotion potential to the GS-GS-12 grade level. Promotion to the next grade level is at management's discretion and is based on your demonstrated ability to perform the higher-level duties, the continuing need for the higher-level duties, and "Regulatory/Administrative" approval. Promotion to the next higher grade level is not guaranteed and no promise of promotion is implied. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.