Airline Customer Service Representative

American Airlines

Private · via Adzuna Bilingual

Location: El Paso, El Paso County
Pay: $39,000 – $49,000 a year
Type: Part-time
Dates: Posted Oct 31

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What to know about this job

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This kind of job: Serving customers by phone, chat or email: answering questions, solving problems, selling or interpreting. Many positions require being bilingual and some are remote.
The pay, plainly: About $39,000–$49,000 a year, or $18.75–$23.56 an hour full time (40 hours). Before taxes and deductions.
What they ask for, in short: Bilingual (Spanish and English)
Documents usually requested: Photo ID and Social Security card or work authorization (Form I-9)
High school diploma
For remote work: stable internet and a quiet place
In our catalog: Posted 6 days ago. 272 other jobs are active in El Paso.

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About the job

American Airlines seeks a part-time Customer Service Agent to deliver exceptional support to passengers in a fast-paced airport and contact center environment. Responsibilities include assisting with check-in, reservations, boarding, baggage, schedule changes, and irregular operations while ensuring safety, accuracy, and compliance with airline policies. You will handle inquiries via in-person, phone, and digital channels, resolve issues with empathy, and provide proactive travel guidance. Succ…

This is a summary. Requirements and the rest are in the original listing.