Long Center for the Performing Arts
Austin, Travis County Full-time Posted Nov 6
Private · via Adzuna
Service Desk Specialist
Ricoh Americas Holdings
Private · via Adzuna
- Location
- Sprinkle, Travis County
- Type
- Full-time
- Dates
- Posted Oct 31
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What to know about this job
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- In our catalog
Posted 6 days ago. 281 other jobs are active in Austin.
About the job
Description Site Coordinator Job Duties and Responsibilities Monitor, review, prioritize, and route incidents, service requests, tasks, and work orders within ServiceNow. Ensure tickets are assigned to the appropriate support teams and resources based on established processes and priorities. Track ticket progress and follow up with support teams to ensure timely completion and SLA compliance. Communicate professionally with customers regarding ticket status, updates, escalations, and resolution…
This is a summary. Requirements and the rest are in the original listing.
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