Management & Program Analyst (HR Liaison)

WHAT IS Taxpayer Services? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS - Operation Support, Capital Management & Oversight REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. SPECIALIZED EXPERIENCE/EDUCATION GS-07: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level (GS-5) in the normal line of progression in the Federal service. Experience applying the basic principles and practices of a program to customers. Experience performing routine assignments, gathering and analyzing basic facts, and drawing conclusions regarding an assigned program; communicating factual and procedural information clearly, orally, and in writing; utilizing automated information systems (e.g., HR Connect, TAPS/SETR, USA Staffing, Career Connector). OR EDUCATION: You may qualify based on education as follows: At least one (1) academic year of progressively higher-level graduate education leading to a graduate degree in a field of study that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. OR Superior Academic Achievement may be met by having a bachelor's degree, with one of the following: A GPA of 2.95 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.45 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies. Note: Grade point averages should be rounded to one decimal point. For example, 2.95 is rounded to 3.0, and 2.94 is rounded to 2.9. If more than 10 percent of your undergraduate course work (credit hours) was taken on a pass/fail or similar basis, your claim must be based on class standing or membership in an Honor Society. OR You may qualify with at least one (1) year of combined education and experience as defined above. SPECIALIZED EXPERIENCE/EDUCATION GS-09: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level (GS-7) in the normal line of progression in the Federal service. Experience assisting customers and/or management on a wide range principles, practices, and advisory services. Experience applying regulations, laws, and guidance and providing comprehensive assistance. Experience assisting with conducting a variety of analytical studies and/or projects involving programs or systems; and experience utilizing HR information systems (e.g., HR Connect, TAPS/SETR, USA Staffing, Career Connector). OR EDUCATION: You may qualify with education as follows: A master's or equivalent graduate degree in a related field of study at an accredited college or university. OR Two (2) full years of progressively higher-level graduate education leading a master's degree in a related field of study. OR L.L.B. or J.D., if related. OR You may qualify by a combination of experience and education. SPECIALIZED EXPERIENCE/EDUCATION GS-11: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level (GS-9) in the normal line of progression in the Federal service. Experience assisting customers and/or management on a wide range principles, practices, and advisory services. Experience applying regulations, laws, and guidance and providing comprehensive assistance. Experience assisting with conducting a variety of analytical studies and/or projects involving complex programs, systems, or issues. Experience utilizing HR information systems (e.g., HR Connect, TAPS/SETR, USA Staffing, Career Connector) to resolve errors, verify data, and perform quality review. OR EDUCATION: You may qualify based on education as follows: Ph.D. or equivalent doctoral degree in a related field of study at an accredited college or university. OR Three (3) full years of progressively higher-level graduate education leading to a Ph.D. degree in a related field of study. OR LL.M., if related. OR You may qualify by a combination of experience and education. SPECIALIZED EXPERIENCE GS-12: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level (GS-11) in the normal line of progression in the Federal service. Experience assisting customers and/or management on a wide range of principles, practices, and advisory services related to basic human resources, budgetary, and financial management principles and techniques. Experience conducting training and presenting information on regulations, laws, and guidance; Experience conducting analytical studies and/or projects involving complex programs, systems, or issues to persuade, negotiate, and provide technically sound information in a highly effective and clear manner. Experience utilizing HR information systems (e.g., HR Connect, TAPS/SETR, USA Staffing, Career Connector) to resolve errors, verify data, and perform quality review. AND You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens" TIME IN GRADE (TIG): For positions above the GS-05, applicants must meet applicable time-in-­grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions. For more information on qualifications please refer to OPM's Qualifications Standards.